Delete your data or account

There are two options, both on the Account page after signing in. Each asks you to type a confirmation so it can’t happen by accident.

Delete my documents & data

Permanently removes every job, document and version, checklist, uploaded file, note, task and support message in your account. Your sign-in and any plan or credits stay, so you can start fresh. Uploaded files are removed from private storage, including any orphaned files left under your account.

Delete my account

First cancels any active subscription so you are never billed again, then removes everything above, and finally removes your sign-in record. If the subscription can’t be cancelled (for example the payment provider is unreachable), the deletion stops safely and nothing is removed — you can retry or cancel from Account → Manage subscription first.

After account deletion we keep only minimal payment records (Stripe identifiers and ledger amounts — no documents or message content) where required for accounting and tax purposes.

If you uninstalled the app

Sign in on this website with the same email and use the Account page — everything works there too. If you can’t sign in, contact us through the support page.

If something goes wrong

Deletion either completes fully or stops and tells you — it never claims success when cleanup failed. If a deletion fails, retry from the Account page or message us via support.